Improving reliability across 16 workplace EV charging stations

Employees who depend on workplace charging can do so with confidence, knowing the system is being actively maintained and monitored.

PROJECT SUMMARY

A local business operating 16 workplace EV charging stations for employees and visitors was experiencing recurring reliability issues.

Whilst the charging units themselves were generally functioning correctly, connectivity problems meant chargers were frequently showing as offline on the management platform. This created frustration for users who had made the switch to electric vehicles and relied on the charging infrastructure throughout the working day.

As workplace charging becomes increasingly important for staff and visitors, reliability and consistency are essential.

CLIENT

Local business

PROPERTY

Small industrial unit

PROPERTY

Small industrial unit

SERVICE

Review of the charging infrastructure & communications network.

OUTCOME

identified connectivity as the primary cause of the ongoing operational issues.

PROJECT OVERVIEW

Following the award of the maintenance contract, our team undertook a detailed review of the charging infrastructure and associated communications network.

Kestrel Close 12 industrial unit exterior
Kestrel Close 12 industrial unit exterior

THE CHALLENGE

  • Recurring reliability and consistency issues.

  • Reliance of EV users on charging infrastructure

WHAT WE FOUND

Connectivity the primary cause of the ongoing operational issues.

Notable Findings

  • Out of date EV charging stations

  • Inadequate network connectivity

  • Routine maintenance & inspection required

REMEDIAL WORKS

1

Upgraded selected EV charging stations

2

Introducing a more robust communications strategy

3

Establishing a planned monthly maintenance and inspection

4

Carrying out routine operational checks

THE RESULT

  • Greater charger uptime

  • Reduced connectivity issues

  • Confidence that issues were addressed and certified

  • Proactive identification of developing faults

  • Increased confidence in the EV charging infrastructure

Planning a workplace EV Charging upgrade?

Whether you need to replace unreliable chargers, increase charging capacity or introduce a fully managed EV charging system, QPES can help.

Our experienced electrical engineers provide practical, compliant solutions designed around the requirements of your workplace